Frequently asked questions
What areas does JP Towing serve?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
How is my service price calculated?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I receive a confirmation call?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Does payment mean a technician has been dispatched?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Do I need my own spare tire?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Is fuel included in the fuel delivery price?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
What happens if my vehicle needs a different service?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
What happens if I cancel or JP Towing cannot accept the request?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.